Responsible Gaming

Our Commitment to Responsible Gaming

At 1xBet, we believe gambling should be a form of entertainment - not a source of income, not a way to recover financial losses, and not a coping mechanism for stress or difficult emotions.

We are committed to promoting safe, responsible gambling practices for every player on our platform. 1xBet is licensed by the Curacao Gaming Authority (Licence No. 8048/JAZ2016-065) and adheres to strict regulatory standards for player protection. Only players aged 18 and above are permitted to register and play.

We provide a range of tools to help you stay in control of your gambling at all times. These tools are free, always available, and can be activated instantly in your account settings.

Player Protection Tools

Deposit Limits

Set a maximum amount you can deposit in a day, week, or month. Once you reach your limit, no further deposits are possible until the period resets.

To set: go to Profile → Settings → Deposit Limits.

Deposit limits can be decreased immediately. Increases take effect after a cooling-off period of 24–72 hours - this gives you time to reconsider.

Loss Limits

Set the maximum amount you are willing to lose in a day, week, or month. Once the limit is reached, betting and casino play are suspended until the period resets.

Session Time Limits / Reality Checks

Set a timer so the platform alerts you after a chosen period of play (e.g., every 30, 60, or 120 minutes). Reality checks help you stay aware of how long you have been playing and give you a moment to decide whether to continue.

Self-Exclusion

Temporarily or permanently exclude yourself from the 1xBet platform. Available options:

• 24 hours
• 7 days
• 30 days
• 6 months
• 1 year
• Permanent

During self-exclusion, you cannot log in, deposit, or place bets. Your existing balance will remain in your account and be available for withdrawal at the end of the exclusion period (or immediately if you choose permanent exclusion).

To activate: go to Profile → Responsible Gaming → Self-Exclusion, or contact Live Chat support.

Cool-Off Period

Take a short break without full self-exclusion. Your account is temporarily frozen for a period you choose. Deposits and bets are blocked, but you can still withdraw your remaining balance.

Account Closure

If you wish to permanently close your account, contact our customer support team. Your remaining balance will be returned to your registered withdrawal method after identity verification.

How to Set Limits

1. Log in to your 1xBet account
2. Go to Profile → Account Settings
3. Select "Responsible Gaming" or "Player Protection"
4. Choose the type of limit: Deposit, Loss, or Session Time
5. Enter your preferred limit amount or time period
6. Confirm your selection

Limit decreases take effect immediately. Limit increases require a cooling-off period before they activate.

Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more money or time gambling than you can afford
• Gambling to escape stress, anxiety, loneliness, or financial problems
• Chasing losses - betting more to try to win back money already lost
• Lying to family or friends about how much you gamble or how much you have spent
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, family, or personal responsibilities because of gambling
• Feeling restless, irritable, or depressed when unable to gamble
• Unable to stop gambling despite genuinely wanting to
• Using money intended for essential expenses (rent, bills, food) to gamble
• Thinking about gambling constantly, even when not playing

If any of these apply to you, please reach out for help. You are not alone, and support is available.

Self-Assessment Questions

Ask yourself honestly:

1. Do I gamble more than I can afford to lose?
2. Do I need to bet increasing amounts to feel the same level of excitement?
3. Have I tried to stop or reduce gambling but found it difficult?
4. Do I feel restless or irritable when trying to cut down?
5. Do I gamble to escape problems or to relieve stress?
6. Have I lied about the time or money I spend on gambling?
7. Has gambling negatively affected my relationships, work, or finances?

If you answered yes to two or more of these questions, we strongly encourage you to contact a support organisation.

Tips for Responsible Play

1. Set a budget before you start every session - and commit to it
2. Set a time limit for each session and use reality check reminders
3. Never chase your losses - accept them and walk away
4. Do not gamble when you are upset, under pressure, or under the influence of alcohol
5. Treat gambling as paid entertainment, the same as going to the cinema
6. Activate deposit and session limits in your account settings
7. Balance gambling with other hobbies and social activities
8. Keep a record of your wins and losses to stay aware of your spending
9. Never borrow money to gamble
10. If gambling stops being enjoyable, stop playing immediately

Underage Gambling Prevention

1xBet strictly prohibits gambling by anyone under the age of 18. We take the following measures to prevent underage access:

• Age verification is required during registration
• Identity documents (Aadhaar, PAN card, passport) are verified before first withdrawal
• Accounts found to belong to minors are closed immediately and all balances voided
• Random age verification checks are conducted on existing accounts

For parents and guardians:

• Monitor your children's device usage and browsing activity
• Use parental control software to block access to gambling websites
• Keep your 1xBet login credentials private and secure
• Never allow minors to use your gambling account under any circumstances

Recommended parental control tools: Net Nanny, Qustodio, Bark (available for Android and iOS).

Support Organisations / Get Help

If you or someone you know has a gambling problem, the following organisations offer free, confidential support:

GamCare

Free counselling, support, and information for people affected by problem gambling.

Website: www.gamcare.org.uk

Helpline: 0808 8020 133 (UK, free from landlines and mobiles)

Live Chat available on website 24/7

BeGambleAware

Independent charity providing advice, information, and support for anyone affected by gambling.

Website: www.begambleaware.org

Helpline: 0808 8020 133

Gamblers Anonymous

Peer support and 12-step recovery programme for problem gamblers, with local meetings worldwide.

Website: www.gamblersanonymous.org

Gambling Therapy

Free online support and counselling for problem gambling, with global reach including South Asia.

Website: www.gamblingtherapy.org

Live Chat and community forums available

Contact Us for Help

If you need help activating responsible gaming tools or want to discuss your gambling habits confidentially:

• Live Chat - 24/7; ask the agent for "Responsible Gaming" support
• Email - support@1xbet.com (subject: Responsible Gaming)
• Self-Exclusion requests - available directly in account settings or via Live Chat

We are here to help - without judgement.

Safety and account pages

Responsible play rules should be read together with 1xBet legal terms and customer support contacts. If you continue, keep limits in mind while using casino games or sports betting markets.

1xBet is licensed and regulated by the Government of Curacao (Licence No. 8048/JAZ2016-065). You must be at least 18 years old to gamble online. Please play responsibly. If you have a gambling problem, free support is available at GamCare (gamcare.org.uk) or GamblingTherapy (gamblingtherapy.org). © 2026 1xBet. All rights reserved.